F.A.Q
Q: When will my order ship?
A: As of 28/Oct/2023 orders are typically shipped out within 1-3 days. This is still subject to change and to our shipping policy
W̶i̶t̶h̶i̶n̶ 1̶-̶2̶ w̶e̶e̶k̶s̶ A̶F̶T̶E̶R̶ t̶h̶e̶ s̶t̶o̶r̶e̶ c̶l̶o̶s̶e̶s̶. T̶h̶i̶s̶ h̶o̶w̶e̶v̶e̶r̶ i̶s̶ s̶u̶b̶j̶e̶c̶t̶ t̶o̶ o̶u̶r̶ s̶h̶i̶p̶p̶i̶n̶g̶ p̶o̶l̶i̶c̶y̶ m̶e̶a̶n̶i̶n̶g̶ i̶t̶ c̶o̶u̶l̶d̶ t̶a̶k̶e̶ l̶o̶n̶g̶e̶r̶. O̶u̶r̶ o̶r̶d̶e̶r̶s̶ a̶r̶e̶ p̶r̶o̶c̶e̶s̶s̶e̶d̶ b̶y̶ a̶ t̶i̶n̶y̶ t̶e̶a̶m̶ o̶f̶ 2̶ p̶e̶o̶p̶l̶e̶ s̶o̶ p̶l̶e̶a̶s̶e̶ b̶e̶a̶r̶ w̶i̶t̶h̶ u̶s̶.
Q: Where do you ship?
A: Mexico, South Korea, Austria, Belgium, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Netherlands, Norway, Spain, Sweden, Switzerland, Turkey, United Kingdom, Australia, New Zealand, Poland, Ukraine, United States
Q: Can I combine multiple orders after ordering items separately?
A: No, due to the minimal staffing and to simplify logistics we cannot combine orders that were ordered separately. Please take care to put all your items into one order.
Q: What is your refund policy?
A: Eligible items have a 30-day return policy. For items that are missing from an order, we will generally provide a refund.
For more information please view our refund policy.
Current ineligible items: Stickers
Q: Are customs and duties/taxes included in shipping ?
A: No, the customer is responsible for all duties, taxes, and customs
Q: Do you have Tracking Compliance Pages?
A:
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